Jan 27 2007

BT - again and again

Published by John Redwood at 3:27 pm under Blog

Never believe what BT tells you. I was told the fault was in the exchange and they had remedied it. When I tried to use my broadband again I discovered it was still not working.

It’s back to the drawing board, waiting in for an engineer to call, in the hope that the next one will be better able to find the faulk.

3 Responses to “BT - again and again”

  1. Haddockon 28 Jan 2007 at 11:33 am

    Ahaa Mr Redwood,
    “Never believe what BT tells you”
    The biter bit!;
    The electorate believes politicians as you believe BT. We keep electing governments in the hope that they will see the fault and fix it…. they never do. Perhaps the BT engineers are like politicians in that they only see what they want to see and don’t trace problems back to their root cause. Perhaps if parliament could pass a new law against faulty phone lines all would be well.

  2. Ian Hunteron 28 Jan 2007 at 7:55 pm

    Hi John, it’s me again.

    This could take a while. When you get it eventually sorted out why not let me know and I will write it up for you in our magazine.

    I think your line ‘Never believe what BT tells you’ would however be a bit difficult to swallow for many - coming as it does from a politician.

    No offence, I’m just a cynic.

    Regards
    Ian

  3. UK Daily Punditon 29 Jan 2007 at 2:10 pm

    If you’ve reported a ‘faulk’ on the line they might not know what you’re going on abouk.

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