The old BAA have done it again - a day of misery for the passengers of their airline customers. A power cut in an airport which claims it has standby facilities put the baggage handling out of operation for a morning, and created a backlog which still looks dreadful this evening.

If Gatwick had to compete with Heathrow more effectively, and was not owned by the same company, I doubt people would be treated as badly as they have been in recent months during the security changes and now thanks to a power cut.

Everyone who is fed up with the level of service at our leading London airports should send in their views to the Competition authorities, who may decide we need to introduce some more competition to get a better answer.

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