Mar 01 2007
The Chief Executive of the NHS writes to MPs
I felt the hand of bureaucracy come down on me when I opened a letter from David Nicholson. It had a catchy title " Service Improvement:Quality Assurance of Major Changes to Service Provision".(sic) If Labour were in Opposition they would doubtless have dubbed it the letter about the cuts.??
It told me that Sir Ian Carruthers has completed his review of all the main changes being thrown at the NHS. In a four page letter his thoughts were summarised, but for greater precision I was also sent a copy of his report.
??Sir Ian allowed himself a veiled attack upon the way these changes have been presented by the NHS so far. In one of his clearer and more interesting paragraphs he says:
"It is important to consider carefully the language used in describing the kind of change that this review has considered. Reconfiguration conjures up a whole host of images, not all of them positive, and has become a euphemism for closures and downgrading of hospitals. This is an entirely wrong impression of the schemes looked at over the past few months"
Well, that’s a relief to know that. All those closures of trauma units are not really closures, and have been wrongly called reconfigurations. Get the language right, and we will all be glad to have travel so much further to find trauma treatment.
It was not until I reached page 8 of Sir Ian’s Report that I found a conclusion I strongly agreed with. Sir Ian has decided that in future NHS documents sent out to the public should "be clear, concise and written in plain english". Perhaps?? David Nicholson, the Chief Executive, does not agree with that. In his four page letter about a series of abtractions he says:
" However we can and must do better in how we make these decisions, from establishing the evidence base and case for change, through to having proper implementation plans with clear and robust realisation timetables.. etc etc"
Mr Nicholson struggles with reconfigurations. He cannot bring himself to drop the word which Sir Ian had concluded should be banned. The CEO says:
" This review demonstrates that the majority of reconfigurations are about providing safer care and service improvement, and that finances are not the prime driver for service change" Does this mean that in a minority of cases reconfigurations are about less safe care and service reduction? Surely not. Does it mean that in a minority of cases money is the prime mover? How many cases are in this minority? Could we have some clarity, some plain english, to tell us what is meant?
The concluding words of the CEO’s letter appear to??have been taken from the Home Secretary’s song book. We are told " Sir Ian’s work provides us with a real opportunity to raise the bar and learn from the best in the NHS, so that the NHS can continue to evolve and adapt to the needs of all patients and be fit for purpose in the 21st century"
Let’s hope he meant it is still fit for purpose today before the reconfigurations- the Home Secretary struggled from the moment he told us the Home Office wasn’t
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John Redwood has been the Member of Parliament for Wokingham since 1987. First attending Kent College, Canterbury, he graduated from Magdalen College...